Returns:
Be sure to read and understand this section:  It applies to everyone!
Billet 4-U will refund the full purchase price of any merchandise only if it is returned in unmounted condition. If you mount it, you own it.  Billet 4-U will inspect any parts in our facility for a manufacturing error if the customer believes the failure occurred because of the machining process.  The customer is responsible for the cost of shipping the parts to our facility and the cost of returning them to the customer regardless of the outcome of the inspection. 

All parts returned to Billet 4-U are subject to a 20% restocking fee.  This fee applies to parts returned for incorrect offset, a change of heart, or any other reason.  Know what you want/need prior to purchase.

Chrome Plating:
We use a triple layer plating process perfected by our out of state vendor - this chrome has proven to be very durable.  If you encounter problems with the plating, please let us know ASAP so we can determine the source of the problem.

Offset:
This number is vital to ensuring the correct fit of your primary drive unit.  Please contact your frame manufacturer to determine this number prior to fitting.  Fixing an error once the belt drive has been shipped is costly and more involved than simply replacing the spacer unit.  Know this info prior to ordering.

Tech Support:
We are always happy to provide tech support to our customers.  Simply call us or better yet, provide digital pictures and a description of the issue to us via email and we will respond as quickly as possible.

THIS IS NOT A FULL DISCLOSURE OF ALL OF OUR POLICIES AND PROCEDURES.  PLEASE CONTACT US FOR A FULL DOCUMENT - EMAIL, FAX OR SNAIL MAIL!